Privacy Policy

Online Booking

We use FareHarbor to process online ticket sales via their secure website at www.fareharbor.com, which we embed into our website using iframe technology. Please read their Privacy Policy and Terms of Service. We do not process any personal or financial information on the www.edinburghchristmasfestival.com website. Once you have completed your purchase, Fareharbor will record your name, address, email, contact number, and dates of holiday. These details will be stored in the Fareharbor secure back office system. Neither Fareharbor or Visionar store or process any card details, this is done so by Fareharbor’s payment processor, Stripe. Visionar does not share any of your data with any other companies.

Online Payments

Neither Fareharbor or Visionar store or collect your payment card details. That information is provided directly to Fareharbor’s third-party payment processor, Stripe, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Analytics

When someone visits www.edinburghchristmasfestival.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Our website uses

  • Google Analytics 4 to track how people are using this website.
  • Meta Pixel to retarget website visitors in the future with online advertisements of our event
  • YouTube to host videos (which we then embed on this website).

Google Analytic 4 and YouTube use the following cookies to track user interaction and engagement when on this website:

Google Analytics
Cookie name Default expiration time Description
_ga 2 years Used to distinguish users
_gid 24 hours Used to distinguish users
_gid_,container-id> 2 years Used to persist session state
_gac_gb_,container-id> 90 days Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more.
You Tube
Cookie name Default expiration time Description
YSC Session Registers a unique ID to keep statistics of what videos from You Tube the user has seen
ytidb::LAST_RESULT_ENTRY_KEY Persistent Stores the user's video player preferences using embedded You Tube video
yt-remote-cast-available Session Stores the user's video player preferences using embedded You Tube video
yt-remote-cast-installed Session Stores the user's video player preferences using embedded You Tube video
yt-remote-connected-devices Persistent Stores the user's video player preferences using embedded You Tube video
yt-remote-device-id Persistent Stores the user's video player preferences using embedded You Tube video
yt-remote-fast-check-period Session Stores the user's video player preferences using embedded You Tube video
yt-remote-session-app Session Stores the user's video player preferences using embedded You Tube video
yt-remote-session-name Session Stores the user's video player preferences using embedded You Tube video
Meta Pixel
Cookie name Default expiration time Description
_fbp 3 months and 1 week. A marketing cookie to help show ads only to people who might be interested.
fr 3 months A default cookie from Facebook and Instagram that helps those platforms understand how people are using this site.

The above cookies will only be accessed by us and the named third parties for the above purposes and will not be accessed by any other third party.

You can opt out of cookie by using the Privacy Manager accessible from the bottom left corner of your screen while visiting our website

Email marketing

We use Sendinblue.com to manage our email newsletter subscription and distribution.When you subscribe using the subscription form on www.edinburghchristmasfestival.com, your email and IP address is recorded on Sendinblue.com. In each newsletter there is a clearly marked opt-out-link (“Unsubscribe”) included. For details around the Sendinblue Terms and Policies, visit the following links: